Qualtrics Social Connect is a customer care tool for social media. It allows customer care teams to engage with their customers on e.g. Facebook and solve problems in real time. Aside from that, there's a whole suite of insights about their audience that they can access via our platform. If you want to know more about the team behind Qualtrics Social Connect, check the developers home page and read about how we work on our blog.
Qualtrics Social Connect's data and tools can be integrated in your applications to leverage its power. This documentation site will help you set up in no time.
An overview of the data on this site:
Register and manage applications (oAuth clients) to access the API with.
Learn more about how to leverage the power of Qualtrics Social Connect in your application.
Step by step guide
Checklist for integrating with the Qualtrics Social Connect API
How to authenticate calls to our API?
Overview of available resources
Responses and errors
Overview of responses and possible errors
Usage limits and best practices
Get notified in real-time of updates
How to use versioning
Filter out the response
A list of common questions and solutions.
Play around with the API with a simple test application
Include one of our API Client libraries in your project to make it easier to get started.
Bot example app
See an example bot application built for our API.
An overview of changes to our APIs.
How to credit Qualtrics Social Connect in your application.
How to integrate Qualtrics Social Connect into your own CRM.
How to integrate Qualtrics Social Connect into your own dashboarding and reporting solutions.
How to integrate bots with Qualtrics Social Connect and our supported platforms.
Get in touch for any request and/or problem.